Service Request Ticket - # 32579

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2009 10:26 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080432[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. HV26JH1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0067910 installed as Offcie Pro 2003

Wired NIC 00:21:70:B2:37:B7


Wireless NIC 00:21:5C:7D:6D:83

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jun 17, 2009 02:18 PM 
Task reassigned to Jordan Colton.
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Jordan Colton Jun 17, 2009 02:18 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jun 17, 2009 02:14 PM 
The network cable must not have been plugged in
completely because when i logged in it worked just
fine. I deleted my folder form documents and
settings and re-logged in to make sure it was
working and it was. She came back and logged in
and she was able to log in.
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Casey Sonflieth Jun 17, 2009 10:27 AM 
she says when she tires to log into the 
department laptop under mash, she is unable too.
but other people in the department try and they 
are successfull

Phone:8-8647
Email:blatnerc@wou.edu
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