Service Request Ticket - # 32585

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2009 11:15 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070155[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 2GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:18:4F

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jun 17, 2009 01:47 PM 
Task reassigned to Jordan Colton.
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Jordan Colton Jun 17, 2009 01:47 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jun 17, 2009 01:47 PM 
I called her and explained it and she will talk to
her friend on the other end of the problem about it.
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Jordan Colton Jun 17, 2009 01:45 PM 
thats what she was getting. It is the person on
the other end's problem. It isnt lori's email that
is causing the corrupt content alert. Mcafee on
the other person's end is not working with the
encoding that lori is using.
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Jordan Colton Jun 17, 2009 01:44 PM 
****This is an email****
CORRUPT CONTENT ALERT

The content this replaces was found to be corrupt.
Cause of corruption: Invalid character set or
encoding.
Ticket Number: '0be8-4a39-261b-0001'
See your system administrator for further
information. Copyright 1999-2007 McAfee, Inc.All
Rights
Reserved.http://www.mcafee.comóžï]ïn×n۟ïÛ¢ž¥‚¢žjzržH
z
ÖÓçð
zzŠ¢jÓ|µv¢Š¶†µz
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Casey Sonflieth Jun 17, 2009 11:17 AM 
She is trying to email back an forth with someone 
over in central Oregon and she believs her email 
or her accnount is kurupt

Phone:8-8884
Email:davidsol@wou.edu
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