Service Request Ticket - # 32591

Service Request Information

CONTACT Name Ritter, Dionne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2009 02:04 PM
Department Advancement & Foundation Phone 88281
Location Email parksd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071162[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 8N8SFG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066324 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0070929, Adobe Design Std CS4 for WIN from P0072093

Wired NIC 00:1E:C9:72:DA:4E

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jun 17, 2009 03:35 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jun 17, 2009 02:08 PM 
Task reassigned to Lance Jewett.
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Cinthya Mendez-Garcia Jun 17, 2009 02:05 PM 
says lance was just over, says she would like him 
to install thunderbird on her machine.says her 
machine fried and now everything has to be 
installed back on it. 

available times:
today anytime
anytime tomorrow.
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