Service Request Ticket - # 32592

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2009 02:28 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081030[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 USFF 3.0GHz, 6M, 1333MHz FSB
Serial No. 1L5FTJ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows 7 Pro upgrade on P0081747, Microsoft Office Pro Plus 2007 from P0070415

Wired NIC 00:22:19:30:9E:D6

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 18, 2009 04:11 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Jun 17, 2009 05:50 PM 
FYI this is the 1st Dell Optiplex 760 in the 
Ultra Small Form factor that we use for smart 
Classrooms  image may need to be looked at for 
compatibility with the 755 image for Smart 
Classrooms
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Dale Goodell Jun 17, 2009 04:16 PM 
Task reassigned to Dale Goodell.
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Courtney Wehner Jun 17, 2009 02:31 PM 
Computer will be on the counter by the tech 
office entrance.
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