Service Request Ticket - # 32599

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2009 04:31 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080292[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. TH83V5Z01S Location PDR

Model C8164A#A2L Hostname optics.wou.edu
Notes duplexing, 2nd 250 sheet tray Ink/Toner Refill

Wired NIC 00:1B:78:E9:86:3C

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jun 18, 2009 10:43 AM 
Task reassigned to Adam Wehner.
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Adam Wehner Jun 18, 2009 10:43 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jun 18, 2009 10:41 AM 
I took a look at optics and it is running fine.
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Cinthya Mendez-Garcia Jun 17, 2009 04:31 PM 
****This is an email****

 
We had our old optics taken out today and the new 
one 2008 0292 installed. We can't print to it. 
Everytime I try it automatically defaults to a 
different printer. HELP please! We use optics all 
of the time.
 
Angie Barry
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