Service Request Ticket - # 32626

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2009 08:33 AM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010273[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description PO: P0032981; LaserJet 4100DTN
Serial No. USBNJ13199 Location PDR

Model Hostname marktwain.wou.edu
Notes NIC: 00-30-C1-31-D7-A3 maintenance Kit 12/2003 from P0045178 Ink/Toner Refill

Wired NIC 00:30:C1:31:D7:A3

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jun 24, 2009 07:58 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Jun 23, 2009 11:06 AM 
the printer was not working because the internet
to the jack on the wall was deactivated
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Todor Todorov Jun 22, 2009 09:48 AM 
Task reassigned to Todor Todorov.
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Casey Sonflieth Jun 22, 2009 08:34 AM 
when telecom came in to fix the phone, the wiring 
got all messed up and she said now the printer is 
not working. and it is not even pulling the print 
screen up to allow them to print.

Phone:8-8234
Email:schmidtk@wou.edu
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