Service Request Ticket - # 32629

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2009 09:28 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20060141[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 19in flat panel monitor #1907FP
Serial No. CN0DC32371618677AGEF Location PDR
TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jun 22, 2009 11:33 AM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Jun 22, 2009 11:32 AM 
I went over and the mice for two computers had
been swapped.
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Richard Kavanagh student Jun 22, 2009 11:16 AM 
Task reassigned to Richard Kavanagh.
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Casey Sonflieth Jun 22, 2009 09:29 AM 
it is ref# 9 and the mouse on that comp is not 
working and it is frozen. she has restarted the 
computer and everything and the mouse is still 
frozen on teh screen.

Phone: 8-8441
Email:hilterbl@wou.edu
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