Service Request Ticket

Service Request Information

CONTACT	Name	Ryals, Sharyne	Date	Jun 22, 2009 02:09 PM
	Department	Social Science	Phone	88288
	Location		Email	ryalss@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20081017 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	iMac, 24inch, Intel Core 2 Duo #Z0FQ
	Serial No.	SQP9180GA0TM	Location	PDR
	CPU	Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)
	OS	Unknown	Software	Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 from P0070324, Adobe Master Collection CS5 for MAC from P0077504, Apple Final Cut Studio v3 from P0077507, Roxio Toast 10 Pro from VISA2010002068
	Wired NIC	00:23:DF:AC:BE:82
	Wireless NIC	00:24:36:B4:6E:0E
	Bluetooth NIC	00:23:12:50:FD:F0

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Sep 01, 2009 02:22 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Aug 20, 2009 02:16 PM	I'll plan to start work on the iMac on Friday, 8/21.	Add Attachment
Courtney Wehner	Aug 20, 2009 01:55 PM	Task reassigned to Dale Goodell.	Add Attachment
Courtney Wehner	Aug 20, 2009 01:55 PM	Status changed from (4) On Hold to (1) Pending	Add Attachment
Courtney Wehner	Aug 20, 2009 01:55 PM	Please contact Mary through email: beisiegm@wou.edu to set up a time and date to meet with her and deliver the iMac.	Add Attachment
Courtney Wehner	Aug 05, 2009 10:44 AM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Courtney Wehner	Aug 05, 2009 10:44 AM	Status changed from (4) On Hold to (1) Pending	Add Attachment
Courtney Wehner	Aug 05, 2009 10:44 AM	I called and the voice message says their office is closed until Sept 1.	Add Attachment
Courtney Wehner	Jul 01, 2009 10:14 AM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Courtney Wehner	Jun 22, 2009 02:10 PM	This is for new faculty memeber Mary Beisiegel who has not arrived yet. We do not know if the room is empty yet. I will post a memo when they are ready for delivery.	Add Attachment