Service Request Ticket

Service Request Information

CONTACT	Name	Deane, Jeanne	Date	Jun 22, 2009 02:24 PM
	Department	Social Science	Phone	88288
	Location		Email	deanej@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20081044 (opens in a new window)	Bldg/Room	OFF
	Service Tag	BZ0GP11	Description	PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
	Serial No.	BZ0GP11	Location
	CPU	Intel Core 2 Duo T9500(2.6GHz/800MHzFSB/6ML2cache)
	OS	Unknown	Software	Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0070415, SPSS PASW Statistics Base v17 from P0070827
	Wired NIC	00:24:EB:9F:D7:39
	Wireless NIC	00:22:FB:1E:CA:50
	Bluetooth NIC	00:24:5F:4D:58:7C

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	bberkley@wou.edu	88955

Entered by	Date	Memo
Brian Berkley			Email Public
Entered by	Date	Memo
Brian Berkley	Jun 30, 2009 06:07 PM	Task reassigned to Brian Berkley.	Add Attachment
Brian Berkley	Jun 30, 2009 06:07 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brian Berkley	Jun 30, 2009 06:07 PM	delivered	Add Attachment
Brian Berkley	Jun 30, 2009 02:59 PM	also missed SP2 for Office 2k7	Add Attachment
Brian Berkley	Jun 30, 2009 02:51 PM	Dale didn't license SPSS.	Add Attachment
Tricia Flaherty	Jun 26, 2009 10:53 AM	Task reassigned to New Equip. Setup.	Add Attachment
Courtney Wehner	Jun 26, 2009 10:20 AM	Software is installed on the T:	Add Attachment
Courtney Wehner	Jun 25, 2009 11:12 AM	Task reassigned to Tricia Flaherty.	Add Attachment
Courtney Wehner	Jun 25, 2009 11:12 AM	Sue can be reached by calling 88288. Passing the task to Tricia for software.	Add Attachment
Courtney Wehner	Jun 25, 2009 11:11 AM	**This is an email** Hi Courtney, We are ready for the computer set up for Mari Pierce. Please come to the Soc Science office to be let in to HSS 223. If you can tell me when you are coming, I will make sure I am here. I will not be in the office on Friday. Thank you. Sue (sitting in for Jeanne)	Add Attachment
Courtney Wehner	Jun 22, 2009 02:25 PM	Waiting on additional software to be delivered. SPSS from P0070827, PASW Statistics, Base 17.0. Contact Jeanne Deane for when the room is available for setup.	Add Attachment