Service Request Ticket - # 32649

Service Request Information

CONTACT Name Todis, Bonnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2009 03:19 PM
Department The Research Institute Phone 5413460595
Location Email todisb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041094[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Computer -TRI Purchased - TRI# 87321016
Serial No. Location PDR

CPU Unknown


OS Unknown Software MS Office Pro Plus 2007 from P0073053 11-2009

Wired NIC 00:11:11:1F:FD:71

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Jul 09, 2009 03:52 PM 
****This is an email****

Hi Bonnie,

We were just following up on a service request 
that we have for you (#32649) that was in regards 
to outlook emails being permanently deleted and 
not going to the trash.

We believe this has been resolved for you.  If 
not, just give us a call back at 503-838-8925 and 
refer to the task #32649 and we'll be happy to 
assist.

Thanks!
Add Attachment
Teresa Hutchinson Jul 09, 2009 03:52 PM 
Task reassigned to Teresa Hutchinson.
 Add Attachment
Teresa Hutchinson Jul 09, 2009 03:52 PM 
Status changed from (7) Waiting for Contact to (5) Completed
 Add Attachment
Lance Jewett Jun 26, 2009 02:29 PM 
Status changed from (1) Pending to (7) Waiting for Contact
 Add Attachment
Lance Jewett Jun 26, 2009 02:29 PM 
Brian B emailed her
 Add Attachment
Brian Berkley Jun 23, 2009 11:20 AM 
Outlook has options for what to do with deleted
messages, she needs to check there.

Also, Sun Java mail deletes to Trash, outlook
deletes to Deleted Items.
 Add Attachment
Cinthya Mendez-Garcia Jun 22, 2009 03:21 PM 
would like for her outlook emails to be sent to 
the "trash" not be deleting permenantly, says the 
ones from sunjava are deleting to the Trash bin. 

Available times:
today until 4pm
all day tomorrow from 9am on.
Add Attachment