Service Request Ticket - # 32658

Service Request Information

CONTACT Name Dauer, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2009 08:48 AM
Department Education & Leadership Phone 88230
Location Email dauers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080302[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac 20in 2.66GHz Intel Core 2 Duo #MB324LL/A
Serial No. SW8830130ZE3 Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software MS Office 2008 for MAC from P0067422

Wired NIC 00:22:41:1E:C1:6B


Wireless NIC 00:21:E9:E3:5C:1A


Bluetooth NIC 00:21:E9:D5:63:EF

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jun 23, 2009 09:25 AM 
Plugged in the power cord
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Solution
Richard Kavanagh student Jun 23, 2009 09:24 AM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Jun 23, 2009 09:24 AM 
Her power cord was unplugged.
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Richard Kavanagh student Jun 23, 2009 09:14 AM 
Task reassigned to Richard Kavanagh.
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Casey Sonflieth Jun 23, 2009 08:51 AM 
she put her flash drive into her computer and 
then the computer just went dead. and she can not 
figure out how to start it back up

room 159 in ED building.

she has class from 9:15 to 11:35 and she needs 
the computer to work between 11 and two 
today...while she is in class, she said someone 
can just come in and she will leave the door 
unlocked.

Phone:8-8230
Email:dauers@wou.edu
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