Service Request Ticket - # 32661

Service Request Information

CONTACT Name Monge, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2009 09:55 AM
Department Library & Media Services Phone 88887
Location Email monger@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070144[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. H5GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:19:1E

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jun 25, 2009 11:41 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jun 25, 2009 11:41 AM 
Status changed from (1) Pending to (5) Completed
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Brad Dougherty Jun 25, 2009 11:41 AM 
I copied his H drive from cougar to a directory within his H drive on 
homem. 

E-mailed him.
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Brian Berkley Jun 23, 2009 10:45 AM 
Task reassigned to Network Support.
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Casey Sonflieth Jun 23, 2009 09:57 AM 
on friday he said that he moved his H drive like 
he was told in the email, and when he did that he 
transfered all his documents fine, except for a 
few. and he wants to know if he can get those 
back.

Phone:8-8887
Email:monger@wou.edu

he is available all day but lunch from 1 to 2.
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