Service Request Ticket - # 32676

Service Request Information

CONTACT Name Tolley, LaRon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2009 01:53 PM
Department Admissions Office Phone 88697
Location Email tolleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20081180[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8560DN Color Printer #8560/DN
Serial No. fbt272761 Location PDR

Model 8560/DN Hostname
Notes duplexing, Tray 1-100 sheets, Tray2-525 sheets, output 250 sheets, 30ppmcolor or B&W Ink/Toner Refill

Wired NIC 00:00:AA:C5:7D:42

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 27, 2009 11:34 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jul 27, 2009 11:34 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 27, 2009 11:34 AM 
Deployed printer last week.
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Casey Sonflieth Jul 15, 2009 09:53 AM 
he also wants to know if they are getting new 
computers soon because they were told that
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Casey Sonflieth Jul 15, 2009 09:51 AM 
she called in asking when someone is going to 
bring the printer over and install it.
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Courtney Wehner Jun 23, 2009 02:56 PM 
I spoke with LaRon and he said it will be 
replacing the existing printer because I told 
him he cannot have more than one printer on the 
same network jack.
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Courtney Wehner Jun 23, 2009 01:56 PM 
Please record hostname in inventory... Invoice 
and config page are on printer and printer is in 
fee payment on one of the desks.

I called LaRon to see if this is replacing 
anything, and he did not answer.
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