Service Request Ticket - # 32677

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2009 02:09 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081148[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6500 2.66GHz, 6M, 1066MHz FSB
Serial No. FS7G9K1 Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Roxio and Cyberlink Power DVD bundled with computer, Windows Vista Bus downgraded to Win XP Pro SP3, MS Office Pro Plus 2007 from P0070929

Wired NIC 00:24:E8:9B:30:12


Wireless NIC 00:22:FB:74:4D:96

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 24, 2009 04:26 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dale Goodell Jun 24, 2009 04:26 PM 
Task completed.  I put this machine with Nathan's
equipment, which is being stored at VPS.
 Add Attachment
Dale Goodell Jun 23, 2009 03:12 PM 
Task reassigned to Dale Goodell.
 Add Attachment
Courtney Wehner Jun 23, 2009 02:11 PM 
Laptop will be on the back counter by the tech 
entrance.
 Add Attachment
Courtney Wehner Jun 23, 2009 02:10 PM 
Basic Image with Office must be installed.

Please take to Nathan when this is ready to go.
 Add Attachment