Service Request Ticket

Service Request Information

CONTACT	Name	Visuano, Denise	Date	Jun 24, 2009 09:55 AM
	Department	Strategic Communications & Marketing	Phone	88349
	Location		Email	visuanod@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20081136 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple MacBook Pro, 17-inch, aluminum
	Serial No.	SW89242FN8YB	Location	PDR
	CPU	Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)
	OS	Unknown	Software	Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Office 2008 for MAC from P0070741, Adobe CS4 Design Prem from P0070742

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	bberkley@wou.edu	88955

Entered by	Date	Memo
Brian Berkley			Email Public
Entered by	Date	Memo
Brian Berkley	Jul 01, 2009 01:56 PM	Task reassigned to Brian Berkley.	Add Attachment
Brian Berkley	Jul 01, 2009 01:56 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Brian Berkley	Jul 01, 2009 01:56 PM	delivered	Add Attachment
Brian Berkley	Jul 01, 2009 11:09 AM	Task reassigned to New Equip. Setup.	Add Attachment
Brian Berkley	Jul 01, 2009 11:09 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Brian Berkley	Jul 01, 2009 11:09 AM	Not in the office this week...... Ready for delivery	Add Attachment
Brian Berkley	Jun 30, 2009 06:06 PM	Task reassigned to Brian Berkley.	Add Attachment
Tricia Flaherty	Jun 30, 2009 02:33 PM	This laptop is sitting by Dale's desk	Add Attachment
Courtney Wehner	Jun 24, 2009 09:58 AM	Laptop will be on the back counter by the tech entrance.	Add Attachment