Service Request Ticket - # 32717

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 25, 2009 10:41 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081142[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6400, 2.53GHz, 1066MHz 6M L2 Cache
Serial No. 869C5K1 Location PDR

CPU Intel Core 2 Duo T9550(2.66GHz,6M L2, 1066MHZ FSB)


OS Unknown Software Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0070742

Wired NIC 00:24:E8:B3:48:B0


Wireless NIC 00:22:FB:88:7B:22

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 26, 2009 02:17 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Dale Goodell Jun 25, 2009 04:04 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Dale Goodell Jun 25, 2009 01:33 PM 
Task reassigned to Dale Goodell.
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Courtney Wehner Jun 25, 2009 10:42 AM 
Please contact Cara at 88148 for more detailed 
uses for this laptop.  We are not sure what their 
needs are.  
Ask about wireless connections, or admin access.

The laptop will be on the back counter by the 
tech entrance.
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