Service Request Ticket - # 32718

Service Request Information

CONTACT Name Wilson, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 25, 2009 11:04 AM
Department The Research Institute Phone 88786
Location Email wilsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081046[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. 5Ck75j1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070415, Adobe Acrobat Pro9 from P0071944, SmartDraw 2012 UPG from VISA2011002723(primary install may share with laptopW#20090458), Microsoft WIN 7 Pro upgrade from P0083124, Adobe Acrobat ProXI(v.11) from P0090339

Wired NIC 00:24:E8:0F:69:47

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jun 25, 2009 12:33 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jun 25, 2009 12:33 PM 
I went up there and he tried to show me what it
was doing and it ended up installing and working.
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Lance Jewett Jun 25, 2009 12:20 PM 
Task reassigned to Jordan Colton.
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Lance Jewett Jun 25, 2009 12:12 PM 
Task reassigned to Lance Jewett.
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Casey Sonflieth Jun 25, 2009 11:05 AM 
Jay Gense needs some logitec cam software 
installed on his computer. and he is having 
trouble with installing it and there are gliches.

Phone:8-8786
Email: wilsonl@wou.edu
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