Service Request Ticket - # 32722

Service Request Information

CONTACT Name Gense, D Jay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 25, 2009 02:18 PM
Department The Research Institute Phone 88390
Location Email gensej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081147[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Vostro 1320, 2.53GHz, 3MB, 1066MHz FSB
Serial No. BD875K1 Location PDR

CPU Intel Core 2 Duo P8700(2,53GHz, 3MBL2,1066MHz)


OS Unknown Software Roxio and Cyberlink PowerDVD DX 8.1 bundled with computer, Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0070929, SPSS-PAWS Statistics Base 18 single user from P0072933

Wired NIC 00:24:E8:AA:65:75


Wireless NIC 00:24:2C:97:4E:52

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 26, 2009 02:17 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dale Goodell Jun 25, 2009 02:30 PM 
Task reassigned to Dale Goodell.
 Add Attachment
Courtney Wehner Jun 25, 2009 02:19 PM 
He is leaving on a trip and MUST have this laptop 
to him BEFORE July 1st.

The laptop will be on the counter by the tech 
entrance.
Add Attachment