The key worked and the software is activated.

Status changed from (7) Waiting for Contact to (1) Pending

I also emailed Alice updating her on the status of
this request.

The registration phone number puts me directly to
a voice mail for technical support. I left them a
message with the registration number and the email
address for registration (spraguea@wou.edu) and
gave them my phone number to call me back. So i
will wait and if i dont hear back from them by the
end of the week i will call again.

I went and installed the software and registered
it using the info from the previous FMLA software.
The program still needs to be activated as i could
not find an activation code anywhere. I checked
her email and they hadnt sent anything to it and i
tried calling customer support and all i got was a
voice mail. So i talked to Tricia and she is
checking on it for me.

She is on vacation till July 7th. She will be back
on the 8th and Lenore Said she would have her give
us a call.

The invoice and software case will be in the tech 
shelving.  The software case has installation 
instructions on it.  Please record the 
Registration Number in the appropriate text 
document on the T: