Service Request Ticket - # 32744

Service Request Information

CONTACT Name Friberg, Susie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2009 09:41 AM
Department Disability Access Services Phone 88250
Location Email fribergs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081145[Edit Inv] (opens in a new window) Bldg/Room APSC 405
Service Tag 3628RJ1 Description Dell Latitude 2100, 1.60GHz,533Mhz FSB
Serial No. 3628RJ1 Location Disability Services - Notetaking laptops

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Software WIN XP Home SP3, Microsoft Office Pro Plus 2007 from P0070929

Wired NIC 00:22:19:F4:EA:E3


Wireless NIC 00:22:FB:89:0A:E4

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 30, 2009 02:23 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jun 30, 2009 02:23 PM 
Delivered
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Brian Berkley Jun 29, 2009 04:50 PM 
Local admin account named UCSAdmin with standard
password, and a generic admin account of
disability with password as per request of Susie
Friberg.
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Brian Berkley Jun 29, 2009 04:49 PM 
XP Home, Skype, Office 2007, Flash Player for both
IE and Firefox, Shockwave Player for both IE and
Firefox, desktop shortcuts, Mac addresses for wifi
added to WLC/NAC by Michael, Adobe Reader 9.1, MS
Works Compatibility pack and all updates done.

Image created using E5400 laptop boot option.
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Brian Berkley Jun 29, 2009 03:41 PM 
Task reassigned to Brian Berkley.
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Tricia Flaherty Jun 29, 2009 12:25 PM 
Also there is a protable laptop stand with this 
order that I put with the laptops as well as the 
invoice
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Courtney Wehner Jun 29, 2009 09:44 AM 
Laptops are in their Dell boxes labeled, and on 
the tech shelving.
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Courtney Wehner Jun 29, 2009 09:42 AM 
These laptops are for notetakers for disability.  
They may need extra notetaking software. Please 
contact Susie with questions.
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