Service Request Ticket - # 32745

Service Request Information

CONTACT Name Hughes, Chloe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2009 10:02 AM
Department Education & Leadership Phone 88781
Location Email hughesc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080597[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 3F23TH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068642 installed as Office Pro 2003

Wired NIC 00:21:70:48:B4:97

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Todor Todorov Jun 30, 2009 12:06 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Tricia Flaherty Jun 29, 2009 03:58 PM 
if she has a 22 inch display already in her 
office please bring that to me as it is a spare I 
need to put away
 Add Attachment
Tricia Flaherty Jun 29, 2009 10:06 AM 
Task reassigned to New Equip. Setup.
 Add Attachment
Tricia Flaherty Jun 29, 2009 10:02 AM 
old laptop has already been removed and she has a 
thin client curently at her desk, there is a new 
USB printer in her office that will need to be 
hooked up to new desktop station please bring 
back thin client etc.
 Add Attachment