Service Request Ticket - # 32747

Service Request Information

CONTACT Name Dukes, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2009 10:34 AM
Department VP Student Affairs Phone 88221
Location Email dukesg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080598[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. DF23TH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068642

Wired NIC 00:21:70:48:B5:F4

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Todor Todorov Jun 30, 2009 10:56 AM 
Status changed from (1) Pending to (5) Completed
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Courtney Wehner Jun 29, 2009 10:42 AM 
computer and monitor located on the counter by 
the tech entrance.
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Courtney Wehner Jun 29, 2009 10:42 AM 
Ask him if he wants Office 2003 or 2007.
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Courtney Wehner Jun 29, 2009 10:38 AM 
Old Computer W#20030544[Edit Inv]
Old Monitor W#20030564[Edit Inv]

Contact Gary for any additional needs.
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