Service Request Ticket - # 32750

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2009 10:48 AM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080599[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 6C23TH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068642, Dreamweaver CS3 on P0062912 10-2007 moved from W#20030545, Adobe Acrobat Pro v7 from P0058744 moved from W#20030545

Wired NIC 00:21:70:48:B5:FF

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Todor Todorov Jun 30, 2009 10:56 AM 
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Jun 29, 2009 02:09 PM 
available times:
anytime today
anytime tomorrow
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Courtney Wehner Jun 29, 2009 10:52 AM 
Computer and monitor located on back counter by 
tech entrance.
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Courtney Wehner Jun 29, 2009 10:49 AM 
Old Computer W#20030545[Edit Inv]
Old Monitor W#20031051[Edit Inv]
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