Service Request Ticket

Service Request Information

CONTACT	Name	Keulks, Gavin	Date	Jun 29, 2009 01:51 PM
	Department	Humanities Division	Phone	88519
	Location		Email	keulksg@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20081040 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	iMac, 24 inch, 2.66GHz Intel Core 2 Duo #Z0FE
	Serial No.	SYM9116CN0TG	Location	PDR
	CPU	Intel Core 2 Duo SP9300(2.26GHz, 6M, 1066MHz FSB)
	OS	Unknown	Software	Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 from P0070415
	Wired NIC	00:25:00:D1:D4:12
	Wireless NIC	00:24:36:BA:50:B5
	Bluetooth NIC	00:25:00:C1:40:B2

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	ttodorov05@wou.edu	88925

Entered by	Date	Memo
Todor Todorov			Email Public
Entered by	Date	Memo
Todor Todorov	Jul 01, 2009 04:12 PM	Task reassigned to Todor Todorov.	Add Attachment
Todor Todorov	Jul 01, 2009 04:12 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Casey Sonflieth	Jul 01, 2009 11:43 AM	he said if this one can be delivered today that is great because this is his own one.	Add Attachment
Casey Sonflieth	Jul 01, 2009 11:43 AM	Gavin keulks is wondering if the computer can be delivered to the office today? Phone:8-8519	Add Attachment
Courtney Wehner	Jun 29, 2009 01:51 PM	Old Computer W# 20030855. Machine can be found labeled in the fee payment hallway.	Add Attachment