Service Request Ticket - # 32781

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2009 09:03 AM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 63L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:F6


TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Brad Dougherty Jul 15, 2009 03:09 PM
Status changed from (1) Pending to (5) Completed
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Brad Dougherty Jul 15, 2009 03:02 PM
Task reassigned to Brad Dougherty.
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Brad Dougherty Jul 15, 2009 03:01 PM
File has been restored. She has been contacted.
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Brian Berkley Jun 30, 2009 02:22 PM
Task reassigned to Network Support.
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Casey Sonflieth Jun 30, 2009 09:08 AM
last week she was working in excell she was using 
it just fine. but on monday she came in and it is 
not working and when she types into her document 
it just shows as a text and nothing is 
calculating right at all. and she would liek the 
file to be put back in excell format working 
right liek it was last week and calculating and 
have someone pull the original version out of the 
back up files.the document is in the H drive 
under budget/2008-09 next directory is called 
tracking and file name COEMonthoyTrkg_FY09.xlf if 
you can pull last wednesday's version it would be 
cool.

Phone:8-8825
Email:smitht@wou.edu
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