Service Request Ticket - # 32794

Service Request Information

CONTACT Name LeMaster, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 01, 2009 10:53 AM
Department Natural Science Division Phone 88136
Location Email lemastm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081163[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. GB3H4J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070962, Adobe Acrobat Pro v6.0 Win license from P0045304, SigmaStat v3.1.1 and SigmaPlot v9.0.1 from P0056776 Upgrading to Windows 7- 64bits

Wired NIC 00:24:E8:1B:5F:E6

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jul 06, 2009 01:38 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Jul 06, 2009 10:30 AM 
Task reassigned to Todor Todorov.
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Todor Todorov Jul 02, 2009 01:50 PM 
I left him a VM and sent him an email about his
new equipment. Waiting for a reply...
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Todor Todorov Jul 02, 2009 01:30 PM 
all additional software has been installed
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Courtney Wehner Jul 01, 2009 10:54 AM 
Old Computer W# 20030139[Edit Inv]
Old Monitor W# 20030138[Edit Inv]

Equipment can be found in fee payment hallway.
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