Service Request Ticket - # 32804

Service Request Information

CONTACT Name Hendrickson, Angela   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 01, 2009 01:13 PM
Department Center for Academic Innovation Phone 88042
Location Email hendrica@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081165[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. GB3H5J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070962, Filemaker Pro 7 from P0052260, FileMaker Pro 11 from P0082550

Wired NIC 00:24:E8:1B:63:E4

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jul 02, 2009 12:57 PM 
Task reassigned to Lance Jewett.
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Lance Jewett Jul 02, 2009 12:57 PM 
Status changed from (1) Pending to (5) Completed
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Courtney Wehner Jul 01, 2009 01:16 PM 
Computer is in fee payment hallway.
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Courtney Wehner Jul 01, 2009 01:16 PM 
She is not getting a new monitor at this time.  

There is going to be some swapping of machines:
Angela's old computer 20040618[Edit Inv] is going to be 
moved to TH 106 Front Station.  The computer at 
the front station 20030327[Edit Inv] is going to be the 
take away.  The newest computer 20081165[Edit Inv] is going 
to be the GFA replacement for Angela in TH 110.
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