Service Request Ticket - # 32809

Service Request Information

CONTACT Name Keller, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 01, 2009 03:04 PM
Department Deaf Studies and Professional Studies Phone 88746
Location Email kellerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081155[Edit Inv] (opens in a new window) Bldg/Room DFSC Server Room
Service Tag DLSS5K1 Description Dell Latitude E6400, 2.53GHz, 1066MHz 6M L2 Cache
Serial No. DLSS5K1 Location Server Room

CPU Intel Core 2 Duo T9550(2.66GHz,6M L2, 1066MHZ FSB)


OS Windows 7 Pro, 64 bit Software Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0070962

Wired NIC 00:24:E8:B5:59:E1


Wireless NIC 00:22:FB:89:02:40

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 02, 2009 01:34 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 02, 2009 01:34 PM 
delivered, old machine is still there, as Linda is
off campus until September
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Brian Berkley Jul 02, 2009 11:30 AM 
Task reassigned to Brian Berkley.
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Tricia Flaherty Jul 01, 2009 04:39 PM 
Linda will be keeping her display and will also 
recieve a new usb mouse and keyboard which I have 
put with the station
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Courtney Wehner Jul 01, 2009 03:05 PM 
Old computer W#20030739[Edit Inv]

Laptop will be in fee payment hallway.
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