Service Request Ticket - # 32811

Service Request Information

CONTACT Name Bentley, Larry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 01, 2009 03:26 PM
Department University Computing Solutions Phone 88975
Location Email bentleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081156[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude E6400, 2.53GHz, 1066MHz 6M L2 Cache
Serial No. 8J611M1 Location PDR

CPU Intel Core 2 Duo T9550(2.66GHz,6M L2, 1066MHZ FSB)


OS Unknown Software Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0070962

Wired NIC 00:26:B9:B8:84:4A


Wireless NIC 00:24:D6:92:9C:7C


Bluetooth NIC 70:F1:A1:08:FF:1D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 02, 2009 01:35 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 02, 2009 01:35 PM 
delivered, have not picked up old computer yet
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Courtney Wehner Jul 02, 2009 01:27 PM 
Larry has requested to keep one of the 2003 
computers that I had previously said was to be 
taken away.  He cannot print with only one 
computer.  You can choose which of the two stays.
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Brian Berkley Jul 02, 2009 10:05 AM 
Task reassigned to Brian Berkley.
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Courtney Wehner Jul 01, 2009 03:28 PM 
There is going to be a swapping of machines:

Larry is getting 20081156[Edit Inv], his old computer 
20040989[Edit Inv] is going to be moved to Student CD 
Printer in ITC 004.  The old Student CD Printer 
machines (20030727[Edit Inv] and 20030729[Edit Inv] will be the GFA 
take aways.

Laptop will be in fee payment hallway.
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