Service Request Ticket - # 32822

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 02, 2009 09:28 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060433[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Optiplex GX620 USFF Pentium D, 3.40GHz, 2x2M, 800MHz
Serial No. BFVR6C1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software Microsoft Office Pro Plus 2007 installed as Office Pro 2003 from P0059749

Wired NIC 00:18:8B:55:6C:D5

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jul 02, 2009 04:07 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jul 02, 2009 04:07 PM 
I updated the computer to SP3. I also updated
firefox and cleaned up the computer as it was
running a bit slow. it is working good now.
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Jordan Colton Jul 02, 2009 02:09 PM 
Task reassigned to Jordan Colton.
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Casey Sonflieth Jul 02, 2009 09:29 AM 
The smart classroom computer in Room HSS 235 
needs service pack 3 installed on it.

There is a class in there until 1pm today
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