Service Request Ticket - # 32824

Service Request Information

CONTACT Name Ayer, Lyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 02, 2009 10:34 AM
Department Phone 88328
Location Email ayerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070447[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. FTC61F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows dongraded to XP Pro sp2, Office from TRI site license

Wired NIC 00:1A:A0:6F:A0:8C

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 02, 2009 10:48 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jul 02, 2009 10:48 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 02, 2009 10:48 AM 
installed works compatibility pack
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Casey Sonflieth Jul 02, 2009 10:36 AM 
the file is wps file on her desktop that is not 
opening up. she wants to know how she can be abel 
to open it.

Phone: 8-8328
Email:ayerl@wou.edu
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