Service Request Ticket - # 32847

Service Request Information

CONTACT Name Nelson, Danielle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 06, 2009 10:38 AM
Department Advancement & Foundation Phone 88710
Location Email nelsond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081138[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. BZQ85J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070742

Wired NIC 00:24:E8:19:0A:4D

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jul 08, 2009 04:25 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jul 08, 2009 10:57 AM 
She is sick, so dionne will call back when she has
log in info.
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Todor Todorov Jul 08, 2009 10:01 AM 
Task reassigned to Lance Jewett.
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Todor Todorov Jul 07, 2009 04:59 PM 
firefox bookmarks need to be transferred as well.
her old computer is there with her
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Todor Todorov Jul 07, 2009 04:58 PM 
Task reassigned to Todor Todorov.
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Casey Sonflieth Jul 06, 2009 10:40 AM 
someone came and replaced her computer, but when 
they installed thunderbird, she said they didnt 
not transfer her calandar. and her address book.

Phone:8-8710
Email: nelsond@wou.edu
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