Service Request Ticket - # 32855

Service Request Information

CONTACT Name Kharitonova, Yuliya   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 06, 2009 03:14 PM
Department Multicultural Student Services Phone 88424
Location Email kharitoy@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030829[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. g8f0y411 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047320

Wired NIC 00:0C:F1:EA:0E:3C

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Lance Jewett Jul 08, 2009 09:42 AM 
She said she figured out how to fix the problem
herself.
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Lance Jewett Jul 08, 2009 09:41 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jul 08, 2009 09:23 AM 
Task reassigned to Gabriel Thrash.
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Cinthya Mendez-Garcia Jul 06, 2009 03:15 PM 
called saying there is a CD stuck in the CD 
drive, says when she goes to start-my computer to 
check if the drive recognizes a cd the hour glass 
shows and says not responding. 

Available times: 
today 8am-5pm except 12-1pm 
tomorrow 8am-5pm except 12-1pm
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