Service Request Ticket - # 32869

Service Request Information

CONTACT Name Vickers, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2009 10:33 AM
Department University Computing Solutions Phone 88672
Location Email vickersb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070671[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag C9R0YF1 Description Dell OptiPlex 755, 2.66GHz, 4M, VT, 1333MHz FSB
Serial No. C9R0YF1 Location was Physical Plant

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065150,

Wired NIC 00:1E:C9:61:48:1E

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 07, 2009 12:23 PM 
****This is an email****
Bruce,

Donna told me to go ahead and add you to that group.

You'll need to log out and log back in to get to
that folder on share1.
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Brian Berkley Jul 07, 2009 12:22 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jul 07, 2009 12:22 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 07, 2009 12:22 PM 
added to group as per Donna Fossum
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Casey Sonflieth Jul 07, 2009 10:34 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Casey Sonflieth Jul 07, 2009 10:34 AM 
he is not able to gain access to the 
financial_aid-business on cougar|share 1

Phone: 8-8672
Email: vickersb@wou.edu
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