Service Request Ticket - # 32874

Service Request Information

CONTACT Name Bersani, Hank   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2009 11:54 AM
Department Deaf Studies and Professional Studies Phone 88687
Location Email bersanh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070171[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 1GGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, Filemaker Pro 7 from P0049368 transfer from W#20020757 1-2008

Wired NIC 00:1A:A0:52:F9:9F

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jul 08, 2009 03:45 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jul 08, 2009 03:45 PM 
screwed in some loose cables and the monitor
screen showed up.
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Gabriel Thrash Jul 08, 2009 03:35 PM 
Task reassigned to Gabriel Thrash.
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Casey Sonflieth Jul 08, 2009 11:46 AM 
he is available all day
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Gabriel Thrash Jul 08, 2009 11:35 AM 
called and left a vmail requesting availability.
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Casey Sonflieth Jul 07, 2009 11:55 AM 
when he jsut got his computer moved, he seemed to 
have lost his monitor and is not connecting 
right. he said that it is not finding the 
computer. 

Phone:8-8687
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