Service Request Ticket - # 32881

Service Request Information

CONTACT Name Ritter, Dionne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2009 01:43 PM
Department Advancement & Foundation Phone 88281
Location Email parksd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071162[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 8N8SFG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066324 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0070929, Adobe Design Std CS4 for WIN from P0072093

Wired NIC 00:1E:C9:72:DA:4E

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ucsnetwork@wou.edu 88154

Tracking

Entered by Date Memo
Network Support
Email

Public
Entered by Date Memo
Brian Berkley Jul 07, 2009 02:03 PM 
Task reassigned to Network Support.
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Cinthya Mendez-Garcia Jul 07, 2009 01:44 PM 
****This is an email****
Sorry, it's 20071162[Edit Inv]. although I don't know why, 
as it has a new hard 
drive...
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Cinthya Mendez-Garcia Jul 07, 2009 01:44 PM 
I replied asking her for the WOU# of the machine 
just in case it is helpful.
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Cinthya Mendez-Garcia Jul 07, 2009 01:43 PM 
****This is an email****
Hello,
When my hard drive crashed, some filed emails for 
alumni@wou.edu 
disappeared. Is it possible to retrieve all 
emails sent to 
alumni@wou.edu through the month of June? Sun 
System only lets' me see 
back to June 12.

Thanks so much!
Dionne Parks
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