Service Request Ticket - # 32896

Service Request Information

CONTACT Name Vickers, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 08, 2009 03:48 PM
Department University Computing Solutions Phone 88672
Location Email vickersb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070671[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag C9R0YF1 Description Dell OptiPlex 755, 2.66GHz, 4M, VT, 1333MHz FSB
Serial No. C9R0YF1 Location was Physical Plant

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065150,

Wired NIC 00:1E:C9:61:48:1E


TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley Jul 08, 2009 04:13 PM
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 08, 2009 04:13 PM
rebooted, installed updates, cleaned HP stuff out
of registry, and rebooted.

seems better now.
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Chris Marsaglia Jul 08, 2009 03:48 PM
Task reassigned to Brian Berkley.
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Chris Marsaglia Jul 08, 2009 03:48 PM
He suggests a reboot but it has been slow this 
whole afternoon.
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