Service Request Ticket

Service Request Information

CONTACT	Name	Wright, Ryan	Date	Jul 09, 2009 08:33 AM
	Department	Creative Arts/Theater-Dance	Phone	88861
	Location		Email	wrightr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070858 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	7NWV3G1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003, Vectorworks lab licensing from P0067880, Adobe Photoshop Extended CS5 WIN License from P0077238
	Wired NIC	00:1E:C9:7A:84:9A

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	nicksb@wou.edu	88008

Entered by	Date	Memo
Bill Nicks			Email Public
Entered by	Date	Memo
Teresa Hutchinson	Jul 10, 2009 09:38 AM	Completed by Bill Nicks on 7/9/09	Add Attachment
Teresa Hutchinson	Jul 10, 2009 09:38 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Teresa Hutchinson	Jul 09, 2009 02:21 PM	Index is: CAD916-CTAD per Karen Willis. Okay to proceed	Add Attachment
Teresa Hutchinson	Jul 09, 2009 02:12 PM	Reassigned to Bill Nicks	Add Attachment
Teresa Hutchinson	Jul 09, 2009 02:12 PM	Task reassigned to Bill Nicks.	Add Attachment
Teresa Hutchinson	Jul 09, 2009 01:05 PM	Waiting to hear back that it's okay to charge and what index to use.	Add Attachment
Brian Berkley	Jul 09, 2009 10:06 AM	Task reassigned to Teresa Hutchinson.	Add Attachment
Casey Sonflieth	Jul 09, 2009 08:35 AM	he said they build a new room on the other side of his office and there is no phone or internet connection in his office, so right now he is just using the wireless connection on his desktop computer. he would like for there to be a hole drilled through the wall to help connect the phone and internet cord since the jack is in teh other room on the other side of his wall. Phone: 8-8861 Email:wrightr@wou.edu	Add Attachment