Service Request Ticket - # 32918

Service Request Information

CONTACT Name Grim, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 10, 2009 11:06 AM
Department Creative Arts/Theater-Dance Phone 88417
Location Email grims@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080359[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.66GHz Intel Core 2 Duo # Z0FE
Serial No. SQP8350JWZE6 Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand), MS Office 2008 for MAC from P0067558, Adobe Design Premium CS5 MAC from P0075621 installed as Adobe CS4 Design Premium for MAC July 2010, Apple Final Cut Studio 2 from P0067508 to be replaced by Apple Final Cut Studio 3 from P0075620

Wired NIC 00:22:41:2F:B1:CE


Wireless NIC 00:21:E9:E2:CD:A7


Bluetooth NIC 00:21:E9:D7:C9:B9

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 29, 2009 03:07 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 29, 2009 03:07 PM 
Laptop CS4 installation completed.
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Dale Goodell Jul 29, 2009 01:30 PM 
iMac installation complete.  Need admin password
to be able to install on his laptop.
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Dale Goodell Jul 28, 2009 01:41 PM 
Also needs Adobe CS4 installed on his personal laptop.
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Dale Goodell Jul 27, 2009 11:40 AM 
Task reassigned to Dale Goodell.
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Cinthya Mendez-Garcia Jul 13, 2009 02:08 PM 
called saying his available times are:
Today until 5pm
wednesday 1-5pm 
tuesday/thursday will be gone. 

would like this to be installed on his laptop as 
well.
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Gabriel Thrash Jul 10, 2009 02:00 PM 
Called and left vmail requesting availability.
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Courtney Wehner Jul 10, 2009 11:06 AM 
Remove Adobe Web Premium CS3 for MAC.
Software on T:
From P0070929.
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