Service Request Ticket - # 32946

Service Request Information

CONTACT Name Donovan, Jean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 13, 2009 12:20 PM
Department OHSU School of Nursing Phone 88826
Location Email donovanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080030[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag BZ0GP11 Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0067126 installed as Office Pro 2003

Wired NIC 00:21:70:0A:F6:F3

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 16, 2009 04:57 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jul 16, 2009 04:57 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 16, 2009 04:57 PM 
She syncs to OHSU exchange server, and had changed
that domain password.  She needed to change the
password in her PDA while it was disconnected from
the computer, and then connect it and it syncs.
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Jordan Colton Jul 16, 2009 04:33 PM 
Her username and password need to be the same on
the IPAQ itself as they are on her MASH account.
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Casey Sonflieth Jul 15, 2009 10:05 AM 
she is available from 12 and 2:30 
today....tomorrow morning 10:30 and 12:30 and 
antime after 2-5
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Jordan Colton Jul 14, 2009 01:16 PM 
Task reassigned to UCS Tech.
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Jordan Colton Jul 14, 2009 01:16 PM 
Task reassigned to Jordan Colton.
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Gabriel Thrash Jul 14, 2009 09:04 AM 
Called and left a vmail requesting availability.
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Casey Sonflieth Jul 13, 2009 12:20 PM 
she would like someone to help her synchronize 
her PDA to her computer.

Phone: 8-8826
Email:donovanj@wou.edu
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