Service Request Ticket - # 32947

Service Request Information

CONTACT Name Kosko, Kenneth A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 13, 2009 01:01 PM
Department The Research Institute Phone 88751
Location Email koskok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070425[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 3050 Multi-Functional Printer #Q6504A
Serial No. SCNRK363401 Location PDR

Model Q6504A Hostname
Notes all in one with adf, 19ppm, 250 sheet input and 100 sheet output tray Ink/Toner Refill
TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jul 14, 2009 10:00 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jul 14, 2009 10:00 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jul 14, 2009 10:00 AM 
Went over to office and restarted printer.
Everything works after a restart, but problem
always continues later on.
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Gabriel Thrash Jul 14, 2009 08:59 AM 
Called and left a vmail requesting availability.
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Cinthya Mendez-Garcia Jul 13, 2009 01:01 PM 
says they have looked at this printer about 3 
times within the last 2 weeks. 

printer is located in his office on the table. 

does not give him an error message, no icon pops 
up either. 

Available times: 
anytime today tomorrow or wednesday.
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