Service Request Ticket - # 32965

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2009 10:44 AM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050077[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. H7TVW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:91:6B:76


TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public

Entered by Date Memo
Todor Todorov Jul 14, 2009 04:34 PM
Status changed from (1) Pending to (5) Completed
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Todor Todorov Jul 14, 2009 04:33 PM
it's reimaged. Jordan changed the fan on he power
supply. I also had to replace the video card.
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Todor Todorov Jul 14, 2009 11:43 AM
Task reassigned to Todor Todorov.
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Todor Todorov Jul 14, 2009 11:42 AM
it needs to be reimaged, I'm doing that now
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Patrick Shanley Jul 14, 2009 10:48 AM
The computer workstation is in the APSC 101 
station B4
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Patrick Shanley Jul 14, 2009 10:47 AM
Someone got into the computers properties and 
changed all the display default settings, and 
did something to Word because when a student 
tried to write in the program the writing 
template turns black. They where able to relogin 
on another computer and everyting worked 
normally.
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