Service Request Ticket - # 32979

Service Request Information

CONTACT Name Klumph, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 15, 2009 11:02 AM
Department The Research Institute Phone 88885
Location Email klumphr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020545[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. 3K3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:58:7A

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 15, 2009 01:56 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jul 15, 2009 01:56 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 15, 2009 01:56 PM 
had to run ccleaner to remove old registry entries
in order to install sophos
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Casey Sonflieth Jul 15, 2009 12:37 PM 
he is not in his office, but you can go into the 
office and it is next to the brail printer.there 
are people in the office too
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Gabriel Thrash Jul 15, 2009 11:55 AM 
Called and left vmail requesting availability.
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Casey Sonflieth Jul 15, 2009 11:02 AM 
****This is an email****

Sophos is not installed on one of our desktops

20020545[Edit Inv]
Todd 245

------------
Regards,
Randy Klumph
klumphr@wou.edu
The National Consortium on Deaf-Blindness
The Teaching Research Institute
345 N Monmouth Ave
Monmouth, OR 97361
http://nationaldb.org
ph. 503.838.8885
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