Service Request Ticket - # 32994

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 16, 2009 08:28 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A
Serial No. CNRXJ99800 Location PDR

Model Q5409A Hostname zippy.wou.edu
Notes duplexing three trays PRINTER MAINT: HP LJ 4350DTN Maint Kit #Q5421A0-OEM-B P0097152 SR56500 IP:140.211.118.36; PRINT MAINT: HP 4350 Fuser Maintenance Kit #Q5421A, VISA2016005811, OCT2016, SR61735 Ink/Toner Refill

Wired NIC 00:1A:4B:14:A6:DE

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
Email

Public
Entered by Date Memo
Teresa Hutchinson Jul 17, 2009 11:28 AM 
I emailed Angie and told her to let us know if 
it's not resolved.
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Patrick Shanley Jul 17, 2009 10:59 AM 
Status changed from (1) Pending to (5) Completed
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Patrick Shanley Jul 17, 2009 10:59 AM 
I visited the information desk and they told me 
the problem was fixed and they would contact us 
if anything else happens
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Public
Cinthya Mendez-Garcia Jul 16, 2009 01:49 PM 
Task reassigned to Lab Attendant.
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Cinthya Mendez-Garcia Jul 16, 2009 01:47 PM 
****This is an email****
Never Mind :-) It needed a new cartridge.
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Brian Berkley Jul 16, 2009 12:10 PM 
Task reassigned to Adam Wehner.
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Casey Sonflieth Jul 16, 2009 08:28 AM 
****This is an email****


 
Good Morning,
 
Our printer zippy 20070075[Edit Inv] is printing with a 
line on the right side of the paper. I have a 
sample of the printing to look at when someone 
comes over to fix it. Thanks!
 
Angie Barry
Office Coordinator
Werner University Center
503.838.8064 phone
503.838.8427 fax
Please consider your environmental responsibility 
before printing this email.
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