Service Request Ticket - # 32999

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 16, 2009 03:11 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050147[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 452WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:22:64

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jul 21, 2009 03:01 PM 
Task reassigned to Jordan Colton.
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Jordan Colton Jul 21, 2009 03:01 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jul 21, 2009 03:01 PM 
The main volume was not on mute but everything
else was. i un-muted them and the computer played
sound.
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Gabriel Thrash Jul 17, 2009 11:34 AM 
Called and left vmail requesting availability.
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Brian Berkley Jul 16, 2009 03:17 PM 
plug speaker cable into green port on back?
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Chris Marsaglia Jul 16, 2009 03:12 PM 
They tried muting and unmuting, through the 
program and the control panel, the speakers work.
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