Service Request Ticket - # 33008

Service Request Information

CONTACT Name Anderson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 17, 2009 01:59 PM
Department University Housing Phone 88627
Location Email andersol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031442[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4200dtn
Serial No. USGNP40261 Location PDR

Model Q2428A#ABA Hostname mozart.wou.edu
Notes Duplex; additional 500 sheet tray; HP LJ4200dtn Maint Kit from P0088261,Maint repair of Transfer Roller Assembly from P0088748 SR49475 FEB2013, Maint Kit from P0090336 NO SR JUNE2013 IP:140.211.116.7 Ink/Toner Refill
TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jul 17, 2009 03:14 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jul 17, 2009 03:14 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jul 17, 2009 03:14 PM 
Replaced print tray.
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Cinthya Mendez-Garcia Jul 17, 2009 01:59 PM 
says she has cleared the paper jam, but keeps 
jamming. Says the display screen says "paper jam" 
says one of the rollers that lifts the paper is 
not feeding it correctly and that is where it 
keeps stoping an jamming. 

Available times:
Anytime until 5pm
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