Service Request Ticket - # 33015

Service Request Information

CONTACT Name Blanco, Gina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 20, 2009 08:21 AM
Department Regional Resource Center on Deafness Phone 88445
Location Email blancog@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030742[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 7WC0Y41 Location

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:1F:4C

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jul 20, 2009 02:26 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Jul 20, 2009 02:26 PM 
I had to replace the video card. it's working now
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Todor Todorov Jul 20, 2009 12:59 PM 
Task reassigned to Todor Todorov.
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Casey Sonflieth Jul 20, 2009 12:18 PM 
she called in and asked where the status was on 
this task, and she said that she has not been 
able to do any work at all yet today. so i bumped 
it up to highest priority
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Casey Sonflieth Jul 20, 2009 12:17 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Casey Sonflieth Jul 20, 2009 08:21 AM 
she came into work this morning and said that she 
has dual monitors and that the main monitor will 
not turn on.

Phone:8-8445

you can either call her first or jsut head over.
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