Service Request Ticket - # 33018

Service Request Information

CONTACT Name Guy, Heidi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 20, 2009 09:34 AM
Department Business Services Phone 88170
Location Email guyh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020397[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description HP LaserJet 9000DN 50PPM, P0040367
Serial No. SJPBMP15041 Location To be PDR'd was old lightyear

Model LaserJet 9000DN Hostname
Notes extra memory purchased thru Crucial P0040371, Maint Kit from P0050936 1-2005, Maint Kit from P0058169 Ink/Toner Refill
TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jul 21, 2009 08:38 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jul 21, 2009 08:38 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jul 21, 2009 08:38 AM 
Restarted the printer and everything worked fine.
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Casey Sonflieth Jul 20, 2009 09:34 AM 
the office printer is saying service error on the 
display screen.

Phone: 8-8170
Email:guyh@wou.edu
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