Service Request Ticket - # 33030

Service Request Information

CONTACT Name Erckenbrack, Leticia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 20, 2009 01:58 PM
Department Student Enrichment Program Phone 88032
Location Email erckenbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071247[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 8FJTGG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424

Wired NIC 00:1E:C9:7C:C6:A7

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jul 23, 2009 10:51 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jul 23, 2009 10:51 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Jul 23, 2009 10:51 AM 
It was the Java Orcal need permission to run with
Bradford and she kept ignoring it so it would stop
Banner.
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Brian Berkley Jul 22, 2009 03:32 PM 
printer issues
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Cinthya Mendez-Garcia Jul 20, 2009 01:58 PM 
trying to print student's transcript for the term 
she is student's advisor, but cannot print them 
from banner. she is getting an error message:

"the applet has requested access to the printer" 
then after this appears the screen goes white.

Available times: 
anytime between 8am-5pm
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