Service Request Ticket - # 33032

Service Request Information

CONTACT Name Holmquist, Solveig   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 20, 2009 03:36 PM
Department Creative Arts/Music Phone 88437
Location Email holmqus@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040756[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. qp5120glpnz Location Bill Kernan

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0051830

Wired NIC 00:11:24:32:CF:AC


TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public

Entered by Date Memo
Cinthya Mendez-Garcia Jul 20, 2009 03:54 PM
Task reassigned to Self Resolved.
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Cinthya Mendez-Garcia Jul 20, 2009 03:54 PM
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Jul 20, 2009 03:54 PM
called back saying she figured out what the 
problem was, a cable was not connected. 

closing the task 
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Cinthya Mendez-Garcia Jul 20, 2009 03:37 PM
says she has rebooted as well 
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Cinthya Mendez-Garcia Jul 20, 2009 03:36 PM
says she is trying to log into her machine but it 
will not let her it jiggles on her. she has tried 
multiple times, it does not give her an error 
message the screen just jiggles. 

Available times: 
will be in her office next monday. 
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